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1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to exchange the product provided to him by the store within the seven days following the date of receiving the product, and he does not have the right to exchange the product after the seven days have passed.
2- To exchange a product, it must be in its original condition and the consumer must not have used it or benefited from it. The store has the right to inspect the product before exchanging it to ensure its condition. The consumer is responsible for the shipping costs if they wish to exchange the product. For international exchanges, the consumer is responsible for all shipping costs and for delivering the product to the shipping company. In case of defects or errors, the consumer will be compensated.
1- If a defect appears in the product due to the consumer's misuse.
1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to cancel the contract and return the product provided to him from the store within the seven days following the date of receiving the product, and he does not have the right to that product after the seven days have passed.
2- The return of the product is conditional on the product being in good condition and the consumer not having used the product or obtained its benefit. The store has the right to inspect the product before returning it to ensure its safety.
3- The consumer bears the costs associated with the return process. In the case of international returns, the consumer bears the full shipping and delivery costs to the shipping company. In the event of defects or errors, the consumer will be compensated.
4- If a defect appears in the product due to the consumer's misuse.